Governance Architects
A management consulting company that provides strategy and planning, business design and transformation services

Our Services
We tailor our services around you and your business needs. We are here to work with you to understand and solve your business problems.​​
Strategy and planning
Business design
  • Growth strategies
  • Customer experience strategies
  • Business digital strategies
  • Operational strategies
  • People and culture strategies

  • Organisation design
  • Business model design
  • Operating model design
  • Business architecture
  • Service design
  • Capability design
  • Business case writing
  • Portfolio management
  • Program management
  • Project management

Our customised business blueprints help you articulate and execute strategy more effectively

In today’s competitive business landscape, organisations are doing everything they can to stay on top of evolving customer needs and environmental changes. Many leaders are sensing and responding to these changes effectively, while others are not performing and losing market share. 

In our experience, 5 challenges are causing these performance issues:
  1. Not adapting to change quick enough;
  2. Not having a clear and common understanding of the strategy to compete and win;
  3. Not translating a winning strategy into execution;
  4. Product, marketing, sales, retention and channel teams not working together on their quest to attract and retain customers;
  5. Back office teams not engaging stakeholders effectively, resulting in not aligning their service portfolio with business needs. 

This is why business leaders are increasingly turning to our business blueprints, using them to:
  • Design how they create value for their customers and stakeholders;
  • Improve customer and business unit engagement;
  • Improve how they operate;
  • Improve how they report;
  • Gain higher customer satisfaction ratings; and 
  • Grow their business.

Business blueprints come in many forms. They are a representation of your business in a one-page format which provide clarity on your:
  1. Business strategy and business model to compete and win; 
  2. Target operating models for each function to help you translate your winning strategy into execution; and 
  3. Business capability requirements to help you track business health at an enterprise, function and team level. 

As your organisation increases in size, designing, creating and protecting the value being realised by your customers and by each internal function and team becomes very important. Having an operating model blueprint of what each function and team does and how they create value to external customers and other internal functions is key for engagement and success. 

Business strategy blueprints, target operating model blueprints and business capability blueprints provide clarity, a common language and a shared understanding that helps to break down barriers between functions that may impede effective communication and prevent value being realised. Collaborative planning: top-down, bottom-up and cross business unit planning for growth, customer satisfaction, operations excellence and people engagement just became a lot easier. 

In the simplest terms – business blueprints put everyone on the same page to ensure you are all pulling in the same direction. 

In summary, business blueprints provide 
  • clarity;
  • a common language; and 
  • a shared understanding across the organisation, helping you articulate and execute strategy more effectively. 

10 situations when business blueprints can support your discussions:
  1. Strategy - communications and review sessions;
  2. Planning and investment prioritisation – top down, bottom up and cross function planning for value creation, business growth, customer satisfaction and operations excellence;
  3. Organisational change / business transformation – identifying and tracking business health, non-performance, organisational change or business transformation across people, culture, process, technology, information and innovation; 
  4. Mergers and acquisitions - make better decisions by knowing what you are acquiring or how best to merge companies or teams;
  5. Organisation re-structures – combine top down, bottom up and cross business function planning for organisation structures;
  6. Engagement - Improving customer engagement; people and business unit engagement;
  7. Alignment – strengthening the alignment of demand and supply between front and back offices;
  8. New team members - Fast tracking the on-boarding of new team members when they commence employment, by highlighting the business strategy, what their area does and how it does it;
  9. Architecture - Improving business and IT engagement by providing the foundation for enterprise architecture; and
  10. Risk management - Improving business and risk management engagement by establishing the business context for risk assessments and business continuity;

Contact Governance Architects today to learn more about how we can help your leaders design your business blueprints and articulate and execute your strategy more effectively. 

Governance Architects provides services in strategy and planning, business design and transformation. We look forward to working with you.

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